At Silver Cross we strive for the highest level of products and services, however if you feel we have fallen short, please email us at customerservice@silvercrossbaby.com or call us on 0345 872 6900 and we will be happy to assist you further.

Our customer service team is available Monday - Thursday between 9am to 5:30pm and Friday 9am to 5:30pm, excluding the last Friday of the month, when we close at 1:30pm.