• Damage caused by normal wear and tear.
  • Fading of fabrics.
  • Abnormal use.
  • Corrosion or rust on the wheels and chassis due to extreme environmental conditions, including high humidity, salt spray, ice or snow or due to insufficient maintenance.
  • Incorrect assembly or the installation of a third-party part or accessory not compatible with the original design.
  • Accidental or intentional damage, abuse or neglect.
  • Improper storage and care of the product.
  • Damage to handle bar grips or fabrics as a result of normal handling and daily use.
  • Tyre punctures.
  • If purchased second hand or from an unauthorised reseller.
  • When the product has not been used for normal use and in accordance with the manufacturer’s instructions.
  • If a repair or modification has been carried out by an unauthorised party or if the product has been dismantled with no authorisation from Silver Cross.
  • Airline/Transport damage: check carefully your Silver Cross product after it has been handled by the airline (or other transporters) and submit the claim directly to them.