Have you seen our extensive list of FAQ's?
Can't find what you're looking for, or have any questions? Please fill in our enquiry form and we'll get in touch with you.
Alternatively, please call us on 0345 872 6900 and we'll be more than happy to help.
Need to arrange the return in accordance with our Returns Policy, please follow click on the link below and we'll take it from there.
Or if you have a faulty product in accordance with our Warranty Policy, please click the link below.
Silver Cross Warranty Claim Portal
Our customer service team is available Monday - Thursday between 9am to 5:30pm and Friday 9am to 5:30pm, excluding the last Friday of the month, when we close at 1:30pm.