Ordering & payments
Placing an order
- I haven't received my order confirmation?
- Why has my payment been taken twice?
- How can I cancel my order?
- What is your privacy policy?
- My order hasn't arrived, what should I do?
- I am missing an item from my order, what should I do?
- I need a replacement part, can you help?
- Is there a Silver Cross stockist near me?
- I need some furniture fittings, can you help?
- What does 'Pre-Order' mean?
Discount codes
Payment methods