Delivery & returns
Returns & refunds
Delivery & shipping
- What are your delivery options?
- What is your standard delivery information?
- Are there any delivery surcharges?
- What does 'Pre-Order' mean?
- Is there a delivery charge for furniture?
- Where can I see the status of my order?
- Do you deliver to the Channel Islands?
- Do you deliver to Northern Ireland?
- What happens if I need to cancel my furniture delivery?
- My order hasn't arrived, what should I do?
- I have an issue with DPD, can you help?
- I haven't been contacted regarding my furniture delivery.
- Do you offer a furniture build/assembly service?
- I have ordered furniture through Silver Cross, how does delivery work?
- My furniture order hasn't arrived, what should I do?