We’re sorry to hear that something’s missing from your box! We want to make sure you get everything you ordered.

Here’s what you can do:

1. Check the packing list: Sometimes, items may be listed separately, or there may be a note explaining a delayed or backordered item.
2. Look through your packaging: We recommend checking all the packaging and compartments inside the box — it’s easy for smaller items to get tucked away.

If you are still missing an item, please submit your enquiryby clicking the link below:
Silver Cross Missing Items

Thank you for your understanding, and we’re here to ensure you receive everything you ordered!