We’re sorry to hear that something’s missing from your box! We want to make sure you get everything you ordered.
Here’s what you can do:
- Check the packing list: Sometimes, items may be listed separately, or there may be a note explaining a delayed or backordered item.
- Look through your packaging: We recommend checking all the packaging and compartments inside the box — it’s easy for smaller items to get tucked away.
If you’ve checked everything and you’re still missing an item, please head to our Returns Portal. Fill out the quick form with the details of the missing item, and we’ll investigate right away. We’ll be in touch soon to sort it out for you.
Thank you for your understanding — we’ll work fast to get everything to you!