We understand how important it is to receive your order confirmation promptly. You should typically receive it within 30 minutes of placing your order. If you haven’t seen it yet, please check your junk folder, as sometimes emails can end up there.

If it’s still not in sight, please reach out to us through the enquiry form below, and we’ll be happy to assist you in getting it sorted.

Alternatively, please call us on 0345 872 6900. Our customer service team is available Monday - Thursday between 9am to 5:30pm and Friday 9am to 5:30pm, excluding the last Friday of the month, when we close at 1:30pm.

We're here to help!