We’re sorry to hear that an item is missing from your order! To assist you promptly, please fill in our enquiry form below with the details of your order. Our team will look into the matter right away and reach out to you with an update.

Alternatively, please call us on 0345 872 6900. Our customer service team is available Monday - Thursday between 9am to 5:30pm and Friday 9am to 5:30pm, excluding the last Friday of the month, when we close at 1:30pm.

Thank you for your understanding, and we’re here to ensure you receive everything you ordered!